Restaurant HQ

Solutions

Built for real restaurants, real nights, and real guests

Running a restaurant isn’t a marketing problem.
It’s a people problem.

You need more of the right guests walking through your doors — and you need a better way to turn those guests into regulars.

Restaurant HQ quietly handles both.

We help guests discover your restaurant, connect with your brand, and choose you — then we help you build real relationships that keep them coming back.

So instead of juggling tools, chasing reviews, and hoping people return… you finally have a simple, connected system that works for you in the background.

Attract more guests.
Build better relationships.
Keep your dining room full.

Here’s what this actually looks like in your restaurant.

Below are real-world situations restaurant owners deal with every day — and how Restaurant HQ quietly solves them by helping you attract the right guests and turn them into loyal regulars.

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When Friday Night Is Packed… and the Phone Won’t Stop Ringing

Imagine it’s 7:30 on a Friday night. There’s a line out the door. Your host is seating guests as fast as they can. Servers are running food, refilling drinks, and trying to keep tables happy. The bar is three deep.

And then the phone starts ringing.

“Do you have any specials tonight?”
“How late is the kitchen open?”
“Can I make a reservation for next weekend?”
“Can I place a to-go order?”

Whoever answers has to stop what they’re doing. Service slows down. Orders get missed. Details get written on scraps of paper. And somewhere in the chaos, revenue leaks out the door.

This is where the Voice AI Hostess steps in.

Your phone gets answered every time — instantly, professionally, and with a friendly, consistent voice — without pulling your staff away from the floor.

  • Guests get fast answers about hours, specials, menus, and events
  • Reservations are booked without the back-and-forth
  • To-go orders are captured clearly and accurately
  • Missed calls become booked guests instead of lost revenue

Your team stays focused on hospitality. Your guests feel taken care of. And even on your busiest nights, your restaurant runs smoother.

See how the Voice AI Hostess works

When Slow Nights Start to Feel “Normal”

Imagine it’s a Tuesday night. Friday and Saturday are solid… but Tuesday, Wednesday, sometimes Thursday — half the dining room is empty.

You’ve tried posting on Facebook. Running a special. Boosting a post. Sending an email once in a while. Sometimes it works. Most of the time, it doesn’t.

Not because you’re doing anything wrong — but because there isn’t a consistent system to bring guests back when you need them most.

Restaurant HQ fills slow nights on purpose.

Instead of guessing what might work, you build a simple list of real guests — people who already like your restaurant — and you stay connected in a way that feels natural.

  • Send a “Tonight’s Special” message to past guests who opted in
  • Invite VIPs to bourbon night, live music, or a limited menu feature
  • Run a “We miss you” offer to guests who haven’t visited in a while
  • Turn weather changes and seasonal moments into easy promotions

No more hoping people show up. You create repeat traffic — and your slow nights stop being slow.

See how the system fills tables

When One Bad Review Ruins Your Week

You wake up and see it — a one-star review. Your stomach drops. Because you know future guests are reading it, and you never even got a chance to make it right.

The worst part? Most unhappy guests won’t say anything in the moment. They’ll smile, pay, leave… and post online later. And now your reputation takes the hit.

Restaurant HQ helps you catch problems before they go public.

After a visit, guests receive a simple, friendly check-in message. If something went wrong, you find out privately — while you still have a chance to fix it. If everything was great, they’re invited to leave a public review.

  • Identify issues early and resolve them fast
  • Protect your online reputation without awkward “please review us” moments
  • Grow more five-star reviews from your happiest guests
  • Build trust with future guests who are deciding where to eat

One bad night shouldn’t define your restaurant. This gives you a better way to handle it — automatically.

See the review system in action

The Third-Party Delivery Trap

DoorDash and Uber Eats bring orders — but they don’t build relationships. And every order they send you comes with fees, lost customer data, and zero loyalty.

You never really know who your customers are. You can’t follow up. You can’t invite them back. And when they’re ready to order again, the app sends them to your competitor instead of you.

It feels like growth… but you’re renting your customers instead of owning the relationship.

Restaurant HQ helps you take back control.

We give you a simple way to capture guest information, follow up automatically, and bring those guests back directly — without paying commissions every time they get hungry.

  • First-party online ordering pages that you own
  • Automatic follow-ups after every order
  • Win-back campaigns that bring guests back directly
  • SMS & email campaigns that keep you top of mind

Stop renting customers. Start building relationships that grow your restaurant.

See how we replace third-party apps

From One Visit to a Long-Term Relationship

A great night shouldn’t be the end of the relationship. But for most restaurants, it is.

Guests leave happy… and then you hope they remember you. You hope they come back. You hope they tell their friends.

Hope isn’t a strategy.

Restaurant HQ turns one visit into a real relationship.

We help you stay connected in a way that feels natural, personal, and helpful — not spammy — so guests actually want to hear from you and come back again.

  • Thank-you messages after every visit
  • Birthday & anniversary surprises
  • VIP & loyalty journeys
  • Win-back campaigns for guests who drift away

This is how regulars are built — automatically.

See the retention engine

Staff Turnover & Training Chaos

If you’ve been in restaurants long enough, you know this cycle: you train someone, they get great… and then they’re gone.

Now you’re back to onboarding a new host, a new server, a new bartender — and the same mistakes show up again. Inconsistent service. Missed steps. Different answers to the same guest questions.

It’s not that your team doesn’t care. It’s that the training lives in someone’s head — or on a sheet of paper that disappears.

Restaurant HQ helps you turn “tribal knowledge” into a real system.

We give you one simple place to store your playbooks, train new staff faster, and keep your standards consistent — even when your team changes.

  • One hub for SOPs, checklists, and “how we do things here”
  • Quick training pages for hosts, servers, bartenders, and managers
  • Consistent answers for hours, specials, events, and policies
  • Automated reminders and follow-ups so steps don’t get missed

Less chaos. Faster training. More consistent guest experiences.

See how the training hub works

“I Don’t Know What’s Working”

You’re spending time and money on marketing… but you don’t actually know what’s bringing guests through the door.

Was it the Facebook post? The email? The text message? The Google listing? Or did they just “happen to find you”?

Guessing gets expensive.

Restaurant HQ replaces guesswork with clarity.

We show you what’s working, what’s not, and where your next guests are really coming from — so you can make confident decisions instead of hoping for the best.

  • Simple dashboards showing leads, visits, reviews, and return guests
  • Track which campaigns actually drive traffic
  • See where your best guests come from
  • Know exactly what to double down on

Confidence beats chaos. This gives you both.

See the dashboard

Events That Don’t Fill Themselves

You plan a great event — bourbon night, trivia, live music, a golf league, a darts tournament — and then you hope people show up.

Sometimes they do. Sometimes they don’t. And the worst part is not knowing until the night of the event.

A great event deserves more than a Facebook post and crossed fingers.

Restaurant HQ turns events into predictable traffic drivers.

We give you a simple way to promote, register, remind, and follow up — so your events actually drive revenue instead of stress.

  • Event landing pages with registration
  • SMS & email reminders that reduce no-shows
  • Waitlists for sold-out events
  • Post-event follow-ups to bring guests back

Less guessing. More full rooms.

See how events fill themselves

Private Parties & Catering Leads

One missed voicemail can cost you a $3,000 party. And you usually don’t find out until it’s too late.

Guests fill out a form, call the restaurant, or send a message… and if your team is busy, that opportunity disappears.

Those aren’t “just inquiries.” They’re high-value bookings that should never fall through the cracks.

Restaurant HQ makes sure you never miss another opportunity.

We capture every lead, respond instantly, and keep the conversation moving until the booking is secured.

  • Private party & catering request forms
  • Instant text responses so guests know you received it
  • Simple pipeline to track each booking
  • Automated follow-ups so nothing gets forgotten

More bookings. Less chasing. Higher revenue.

See how we capture party leads

“We’re Drowning in Tools”

Your website is in one place. Reviews are somewhere else. Email is over here. Text messages are somewhere else. Online ordering lives in another app.

Nothing talks to each other. And you’re the one stuck trying to hold it all together.

It’s exhausting. And it’s unnecessary.

Restaurant HQ replaces the mess with one simple, connected system.

Instead of duct-taping tools together, you get one platform that handles attraction, engagement, follow-up, retention, events, reviews, and growth — automatically.

  • One login for your entire marketing and guest relationship system
  • Website, email, SMS, reviews, forms, pipelines, and automations in one place
  • Everything connected so nothing falls through the cracks
  • Simple dashboards so you always know what’s happening

Less chaos. More clarity. Better growth.

See the full system

Ready to see what this looks like in your restaurant?

In a quick walkthrough, we’ll show you exactly how Restaurant HQ helps you attract the right guests, turn first-time visitors into loyal regulars, and keep everything running smoothly in the background.

  • 10–15 minute demo (no pressure)
  • See the exact flows that drive calls, reservations, reviews, and repeat visits
  • Walk away with a simple plan you can use immediately

If you’re ready to stop guessing and start building predictable growth, this is the next step.

Book a quick walkthrough

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